White Hero Background

Lifeline Assistance

LIFELINE ASSISTANCE

How to Qualify for Lifeline with WOW!

We’re committed to helping our customers stay connected. That’s why WOW! participates in government assistance programs like Lifeline. Lifeline Assistance provides affordable phone and/or internet service based on income or other federal and state assistance programs and is subject to availability in your area.

It's Easy To Get Connected With Lifeline

1
Check if you qualify

Visit the national Lifeline verifier to confirm your eligibility. It takes about two minutes.

Check Eligibility >
2
Submit your approval

Once approved, email your confirmation to [email protected] with your name, last 4 SSN digits, and date of birth.

Email My Approval >
3
We'll activate your discount

WOW! will apply your Lifeline credit to your account. Your service continues — just at a lower rate.

Lifeline Assistance FAQs

  • How do I sign up for Lifeline?
  • Are there any restrictions on Lifeline Assistance?

    Lifeline is available for one qualifying residential internet or home phone service per household. Your WOW! service account name must match the name of the qualified Lifeline applicant unless the approval is for a dependent in your household. You can only receive Lifeline benefits from one provider at a time. Only eligible customers may enroll in the program.

  • How long are the benefits valid?

    Lifeline benefits are valid for one year. To continue to receive Lifeline benefits after one year, you’ll need to reconfirm your eligibility.

Log In to Your Account

Manage your account, pay your bill, and update your information.

Talk to a Sales Rep

Have questions about our cost of service, services, or deals and promos?

Get Support

Find how-to guides, troubleshooting tips, and account help.